With the ups and downs naturally associated with the real estate sales market, it is important to take care of your rental roll clients. Your rental roll clients are the ones that will (hopefully) be there through the thick and thin of the sales cycles. When sales times are low, the rental roll keeps clicking along. Just the same, when ... read more >>
Getting to the Bottom of Batch File Payments An aba file is an Australian Bankers Association electronic payment file format. These batch files are generated from your Real Estate trust accounting software when disbursing funds from your rental trust and can be read by your bank. Batch files are typically used in Property Management for paying Landlords and Suppliers and offer great ... read more >>
How to Avoid Falling Victim to a Bad Hire The recruitment process is on our mind this month. But it is most definitely not a new topic. We’ve been blogging for years about the occurrence internal misappropriation of trust money by agency staff. Take a look: Not knowing about real estate bond theft makes you a rookie The importance of ... read more >>
New Year Resolutions or New Year Job? The New Year brings not only New Year Resolutions in the bucketloads, but also a lot of thought about current employment options. It's a time where people decide to stay put if they are happy in their current role, or to make a change. We see many Trust Accountants decide to move on from ... read more >>
Christmas Planning for a Guaranteed Restful Break... Christmas break is just around the corner. And for those who have worked hard all year, the idea of kicking your heels up for at least a couple of weeks is highly anticipated. So how can you ensure your clients are well-informed and happy to be left to their own devices so you ... read more >>
There are certain daily tasks that are guilty of draining important time from your day. Annoying phone calls for minor clarifications is one of them. Now we don't want to discourage one on one communication with your owners, tenants and suppliers. That is not what we are about. Yet, we are about minimising the requirement for calls that could and ... read more >>
Earlier this month we spoke about the importance of setting up a tenant payment system and the key things to avoid to ensure the system runs smoothly. When it comes to tenant payment systems, apart from ensuring you have a system in place, the next key thing is to limit the payment options available. We have previously discussed why agencies ... read more >>
How to Ensure Your Money is going to the Right Place Landlords changing bank details is a common occurrence in property management. When the correct systems and protocols are in place to advise tenants of the new details and timings, things can usually go without a hitch. Unfortunately, criminals are on the lookout for any new ways to make a ... read more >>
Weak passwords are a hacker's dream and everyone else's nightmare. The reality is that the online world is far from safe. Hackers are on the constant look out for weak passwords and systems they can breach quickly and easily. Unfortunately, people are still failing to secure their online information and despite the warnings, online accounts are protected by common and ... read more >>
Trust account fraud is possible even without direct access to your trust account. Think not? Think again! As we have painstakingly come to discover, Property Managers are able to steal trust money even without access to the trust account. Here’s how we came to discover this un-delightful piece of information about trust account fraud. Unfortunately this highlights how easily it ... read more >>
