Outsourced Trust Account Management

A trust account is not a bank account with a few extra rules. It is a legally regulated instrument that every transaction touches, and the obligations that sit around it are defined by legislation in each state and territory. When those obligations are not met, it is the licensee who faces the consequences, not the person who processed the payment.

End of Month Angels provides complete trust account management for real estate agencies across Australia. Receipting, reconciliations, disbursements and end of month processing, all handled by licensed professionals who know the legislation your agency operates under. Reconciliation deadlines differ across Australia: 21 days in NSW, 5 days in QLD, between 5 and 30 days in other states. We know them all and we work to them.

If you are the property manager carrying the trust account, you already know how much pressure sits in that role. End of month never feels far away, software does not always behave, and there is rarely someone in the office who can answer the question you need answered right now. We are that resource. Whether you need someone to take over completely or just to be available when things get difficult, we can work alongside you.

In the first half of 2025 alone, NSW Fair Trading issued 79 fines totalling nearly $115,000 for trust account breaches. The most common causes were reconciliation failures, backdated transactions and software that was not appropriate for trust accounting. These are not complicated errors to prevent. They are the result of inadequate oversight. That is exactly what we provide.

We have been using End of Month Angels since we purchased PropertyMe over five years ago. They might as well be in the front office, they are that quick and accurate. Having them backing the office takes a load of pressure off us and makes the annual audit a breeze.

James McClements

Quinn & Co

Customisation

We fit around your agency, not the other way around.

Not every agency needs a full handover. We are happy to work alongside your team on the parts of the process where oversight gaps exist.

If you want to keep receipting, we handle invoice entry and disbursements.
If you want to keep invoice entry, we receipt every day.
If you need disbursements handled and nothing else, we can do that.

Whatever your operation looks like, we build a service around what is actually needed to keep you compliant.

Short-term solutions

Short-term solutions include:

Holiday, maternity and sick leave cover
Christmas receipting
Supplier invoice entry
Reconciliation catch-up
End of month processing support
Sales trust processing
Fraud investigation

Full Outsourcing

For agencies wanting a permanent solution, we offer full outsourced trust account management. Your account is handled end to end by our team, with documented processes, clear reporting and consistent oversight built in from day one. You remain in full control. We make sure everything in it is right.

BAS Registered and Licenced

Not all trust accountants are BAS Registered and Licenced Real Estate Agents.

We are one of the few outsourced trust accounting providers who hold both. Trust accounting is not just about processing transactions correctly. It is about understanding the tax obligations that run alongside every property management and sales function, and being able to advise on how and when those obligations apply. Our team holds the registrations and licences to handle it all properly.