Trust Accounting

While managing landlord requests is a daily part of agency life, not every payment they ask you to process qualifies as a legitimate property expense. Agents have a legal responsibility to ensure only valid, verifiable costs are entered against a rental property’s Trust Account - and that starts with understanding what is actually allowed. So, what expenses can be processed ... read more >>

As Trust Account Managers and Licensed Real Estate professionals, we walk a fine line between keeping landlords happy and remaining compliant with strict legislative and tax requirements. While some landlords may see their rental property as an extension of their personal finances, agents must always remember: you are not their personal bookkeeper, and your professional obligations must come first. We’re ... read more >>

Here’s What the Law Says (Outside NSW) If you’re a real estate agent operating in Western Australia, South Australia, Tasmania, or other Australian states and territories, managing sales and rental trust funds separately is essential—not just for legal compliance, but also for transparency, fraud prevention, and operational best practice. While state legislation may vary in how trust accounts must be structured, one consistent expectation ... read more >>