Trust account fraud is possible even without direct access to your trust account. Think not? Think again! As we have painstakingly come to discover, Property Managers are able to steal trust money even without access to the trust account. Here’s how we came to discover this un-delightful piece of information about trust account fraud. Unfortunately this highlights how easily it ... read more >>
As a business owner, it is natural to look for ways to increase your bottom line and reduce costs. In our last blog on 8 Ways to Reduce Costs for Start-Up Real Estate Agencies we discussed various ways start-up agencies can minimise costs. This included shopping around on items like software, insurance and considering a virtual office as opposed to bricks ... read more >>
Australia thrives on small business. It is what makes our country go round. So the reality of the number of small business that fail to succeed is definitely a cause for concern. According to the Australian Bureau of Statistics, more than 60% of small businesses cease operating within the first three years of opening their doors. How Can You Reduce ... read more >>
Being Licensee & holidays...Is it really possible? Being a Licensee or Officer in Effective Control and taking a long-awaited holiday may seem like two terms that just don’t go together. If you are a Licensees who hasn’t seen the inside of your travel luggage for a good 5, 10 or perhaps even 15 years, then you are not alone. But ... read more >>
Are You Guilty of These Trust Accounting Mistakes? We understand in life, mistakes happen. Like leaving an open tin of milo in the house unsupervised or leaving your washing out on a rainy day. Yep – those are passable mistakes. Unfortunately, the mistakes we see on a daily basis with agents and their trust accounts are not on this list. ... read more >>
There is nothing worse than having a pearler of a stress-free month without any unforeseen hiccups to then finding yourself smack bang in the middle of End of Month with no prior preparation or planning. You wouldn’t expect a pro boxer to jump in the ring without any prior training and sparring right? Be prepared or prepare to fail. Harsh, ... read more >>
We have come into contact with many agencies. One thing that stands out is the variety of processes in place from agency to agency when dealing with client accounts. From our experience, we have witnessed two common operational systems that agencies generally fall into. CATEGORY A – THE ORGANISERS Agencies falling into Category A tend to have clear and concise ... read more >>
Data entry is one of the necessary evils of our job. No matter what way you look at it, it is the #1 priority on our daily agenda. Why do we continue to falter when it comes to keeping consistent, well-maintained data entry policies and procedures? Time. Creating effective data entry policies is a time intensive task. Implementing effective procedures ... read more >>
There has been lots of discussion over the past 12-18 months regarding the need to overhaul the Property Services industry. We all agree that there are areas that are crying out for an overhaul, in particular in the areas of training requirements. We have read, digested and rummaged through the points made by the NSW Fair Trading and have summarised what ... read more >>
We understand that by mid December, part of you may check out. Or be on the way the way to checking out. Focus turns from end of month reporting and reconciliations to Christmas parties and fun with friends and colleagues. After a hard year’s work we can see how this can happen… Yet, it is best to not let the ... read more >>
