Not every agency needs a full outsourced arrangement. Sometimes the trust account is mostly in order but there is one recurring problem you cannot get on top of. Sometimes you need someone to get you through end of month because your usual person is away. Sometimes you have picked up an error and you need it fixed before the period closes. That is what Support Blocks are for.
If you are a property manager carrying the trust account and you just need backup rather than a full service, Support Blocks are designed for exactly that. You draw on hours when you need them. When you do not, they sit there waiting. No commitment, no expiry, no pressure.
You purchase a block of hours in advance and draw on them as needed. No retainer, no ongoing commitment beyond the block itself. We use specialised time tracking software and send regular reports so you always know exactly where your hours have been spent and what was done.
What Support Blocks can be used for
No expiry
Support Blocks never expire. Purchase a block and use it at your own pace. There is no clock running when you are not drawing on it.
My agency has the pleasure of being part of the EOMA family. We pre-purchase hours for additional ad-hoc support as needed. The way the team operate is second to none. Great communication, clear explanations for a non-numbers person like me, and the comfort of knowing they truly have your back. I have been very happy with all aspects and will continue to recommend them.
Megan Stuart
BLOCK options
SB05
5 HOURS
SB10
10 HOURS
SB15
15 HOURS
SB20
20 HOURS
HOW TO request
ALREADY A CLIENT?
Fill in the short form below with your name, agency, email and the block size you need. Jerome will send your Ignition proposal within one business day.
